“Cloud Cover was able to assist us with a last minute situation and the individual arrived on time and took care of our needs immediately. Not only was the service great but they followed up with an email documenting everything they had done as well as providing recommendations on how to better secure our network.”
“Cloud Cover is our IT support team and their service is top-notch.They consistently deliver prompt service and solutions, which helps us sustain business productivity.Their team is professional, courteous and willing to go the extra mile to support our needs.We highly recommend them to anyone looking for an IT provider.”
Brent has very proficiently provided our computer, internet and network consulting and technical needs for over 10 years. He interacts politely and respectfully with all of our staff, both administrative and pastoral, and can explain complex IT issues at a level we can grasp. We appreciate that the IT solutions he recommends not only meet our needs, but work with our budget.
CloudCover has been a real pleasure to work with. We have outsourced our IT support to them, and they have provided superior service at a reasonable cost. They are personable, responsive, cost conscious, and skilled. I would recommend them to anyone.
In the many years we worked together, Brent and his team addressed a wide variety of IT challenges facing our business. The team initially arrived during a time of great change in our company, helping to stabilize and improve the environment.Brent brought a wide variety of skills to our environment. He engineered and implemented aspects of our websites, managed developers, migrated our email system, troubleshot our wide area network and helped develop internal support procedures. He has a refreshingly deep understanding of how technology impacts business, along with a keen ability to clearly relate key information in a way that allowed our management team to make informed decisions pertaining to our IT infrastructure.
What we appreciate the most about working with Brent Kenreich and his team at CloudCover is their ability take very difficult and complicated projects and simplify them. CloudCover also goes above and beyond to resolve any IT issues we may experience, consistently exceeding our expectations. We are thrilled when Brent and his team not only resolve an issue but also recommend enhancements or upgrades to our system, which improve our efficiency and costs.CloudCover delivers stellar results and then some. I highly recommend Brent Kenreich and his team at CloudCover.
Your team has given so much to us and made us better. I feel compelled to send everyone there, especially Zach, a shout-out. Best to you!
Excellent Company. Great Customer Support, And Timely Responses. Each, and every one of their staff embodies their mission statement. Reliable. Responsive and trusted. Keep up the great work Brent! You have an amazing team!
I have been using Cloud Cover for years. They support my office’s IT needs. Their techs are polite and so helpful. I never hesitate to call them, and I even consider them friends of mine. There is no one in Columbus that I would trust our systems to.
When my business was hit with suspected ransomware, I contacted Cloud Cover in a total panic. Within 20 minutes, Zach showed up, took a look at my system and was able to get us back and running within the hour after his arrival. I did not lose anything. After that, we let them make several recommendations of how to be better prepared and to avoid being hacked. Thanks Zach for the great service and recommendations!
Never had a bad experience with these guys. The techs I’ve worked with have always been very professional and knowledgeable.
They responded quickly and were very friendly.
Prompt reply when our systems were down :-)
Ian is very helpful and friendly, and willing to look at anything ‘else’ while he’s here.
Deb Korting followed through promptly and took initiative where it was needed! :)
Rachel was great and efficient to get what I needed done.
Ian is always on top of any issues I have and fixes it right the first time!!!
Very efficient service. Quickly responded.
The timeliness in response to the ticket I submitted was very speedy!
Timely response, very courteous and helpful! Follow -up after every support session.
Changing an email password should not be an issue. However, at our company it is not something that is easily done. I am thankful that I was not traveling. After finding our internal IT specialist, and informed to contact Cloud Cover, my email password was reset in 12 minutes.
Thank you! Your form has been submitted, a Cloud Cover team member will be in contact within 1 business day. We look forward to working with you!